What a n... just wanted you to know that my float frame arrived today...very high quality craftsmanship, it fit like a glove and with the hardware you included it was super easy to mount my painting. (I had it framed and on the wall inside of a half hour) ..I just want you to know that I will be using your services for my next (as well as future) projects.
Moe, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Amazing Service. Amazing Service. Always helpful and delivers on time! Definitely will be my go-to place from now on!
Jessica, Yellowknife, NT | Thx for 25% Artist's discount I wanted to thank Diana for her help in leading me through the characteristics of the frames and the ordering process yesterday. I was very happy to be offered a 25% Artist's discount.
Jeff, |