canvases came back looking great I was holding on to a few prints from my travels to SE Asia. I was nervous about sending them all away to get stretched but it was so worth it! My canvases came back looking great. I can tell that there was careful attention put into each one. I was also impressed with the contact I had with the company regarding shipping information. Additionally, upon opening it was obvious that they were so carefully packaged to ensure they arrive safely! Thank you!!
Lynn, Edmonton | wedding presents Thank you very much! You guys are my go to for wedding presents: )
Joyce, | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | hAPPY FYI, I received my frame from you and it was a perfect fit. Thank you for questioning my original order and not just blindly fulfilling it as seems to be the norm these days. I’m the artist, very new to the framing part !
Thanks again,
Sharon
Jabbaar, |