Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | I'm absolutely thrilled! I'm absolutely thrilled! Your service was wonderful. I had immediate response to my order and any questions. I had my canvases at my door in under a week and they are beautifully done!
Thank you so much! I'll be back and I'll be sure to tell my friends and family where I got them from!
Deanna Bradley, Calgary | Super communication!! Super communication!! Very quick service! Excellent end product!! Would order from here again!!
Carrie, Irma | absolutely perfect Picture Frames! My two frames are absolutely perfect! And shipped/arrived very fast, expertly packaged. Thanks for the excellent service and value.
Dave, Vancouver |